In the journey towards an agile organization, leaders attempt to grant “more autonomy” to teams. This means teams now have more choices and decisions to make. Most people don’t even consider that making a decision in a group setting has many nuances. How will we decide? Does group decision making mean everything must be a consensus? Who might have final say? By whom and how can a decision be overridden? Won’t chaos or confusion ensue if we give people too many decisions to make?
Listen to stories from Cristin Hernandez and Heidi Araya’s work inside organizations, learn how to help teams make better decisions, and hear what can go wrong if you’re not thinking holistically about how you decide to decide.
Heidi Araya Cristin Hernandez