Aug 22 WALTHAM MEETING: The Happiness Metric

Happiness is the key to success. Measuring it is the key to improvement. Everyone knows it instinctively, happy people do better work, make customers happy, and make the workplace a better place to be. People are simply fed up with working in an unhappy company. More and more talented people simply won’t work in command and control environments based on punishment and blame, they’d rather be happy.

More and more books and articles are being written about how important happiness is in a company. But this presentation isn’t a feel good exploration of what could possibly make people happy. It will give you actionable steps you can take the next day to start making your workplace a happier one, delight your customers more often, and bury the competition.

This presentation by Alex Brown, COO and Laura Althoff, Executive Director of Scrum Inc., who developed the webinar with Jeff Sutherland, will show you how to do it.

You will hear about:

  • The science of Happiness
  • How to use the Happiness Metric to more than double your productivity
  • The way to take measurable, testable steps to improve Happiness
  • Empower your team, and yourself, to make real, substantial change
  • The difference between Happiness and complacency, and how to “Pop the Happy Bubble”
  • How your corporate culture impacts your bottom line


About The Presenters:

Alex Brown is the Chief Operating Officer of Scrum Inc. He has deep experience in Agile/Lean management techniques and business strategy. Alex has expertise in helping executive leadership and working teams collaborate effectively through common goals and metrics. He is actively involved in adapting the Scrum methodology beyond its traditional home in software development into other creative team environments, and has a particular interest in pushing the envelope in financial and progress reporting in a Scrum context. Prior to joining Scrum Inc. Alex was a Principal at The Boston Consulting Group, where he led more than twenty projects to improve competitive positioning and transform fortune 100 companies to leaner and more agile operations. His project experience includes cases in the retail/consumer, IT manufacturing, healthcare, finance, and government sectors.

Laura Althoff oversees client relations, coaches a broad range of companies, and leads workshops focused on Agile Leadership for management. She is deeply involved with organizational transformation and keenly aware of both the professional, personal, and structural challenges facing companies who want to move to an Agile framework. Prior to joining Scrum Inc., she spent a decade and a half as a transformational consultant helping leadership teams in a variety of private industries, as well as elite universities and national arts institutions. She sees her focus as helping teams and leadership define both their vision for change and the resources needed to successfully execute it. Laura is a trained mediator, licensed clinical social worker, and a graduate of the Agile Coaching Institute.

Meeting Agenda:

6:30 pm Introduction

7:00 pm Food, beverages, and socializing

7:20 pm Main event

8:20 pm Done

8:30 pm Done Done

Meeting Location:


200 West Street
Waltham, MA 02451

The event room is located on the 1st floor. Enter the building. Take the hallway to the left. Walk past the elevators. The door to the event room will be on your right before the restrooms.